DELIVERY & RETURNS

Delivery & Charges

Delivery Charges Effective 1st January 2019
 

Area 1 Local (within 5 miles of Tarleton)

Free delivery minimum order value £50 or £5 delivery charge. Orders requiring fork lift off-load minimum order value £100 or £10 delivery.


Area 2 Lancashire, Merseyside, Cheshire, Gtr Manchester

Free delivery minimum order value £100 or £10 delivery charge. Orders requiring fork lift off-load minimum order value £250 or £20 delivery.


Area 3 Cumbria, North Wales (excl. Anglesey), Staffordshire

Free delivery minimum order value £150 or £10 delivery charge. Orders requiring fork lift off-load minimum order value £250 or £25 delivery.



Area 4 Shropshire, Derbyshire, Anglesey & Yorkshire

Free delivery minimum order value £250 or £15 delivery charge. Orders requiring fork lift off-load minimum order value £500 or £50 delivery.



Area 5 Rest of UK mainland (not Scottish Highlands & London)

Independant carrier's rates will be applied. Delivery will be by courier. Heavy loads will be unloaded by customer's forklift or courier tail lift and pallet truck if customer does not have a forklift.

Next day service, timed delivery and/or booking in will incur additional cost.

Small deliveries which are completion of larger orders will not be charged. 





Delivery & Returns

a) Time is not of the essence for delivery, and any delivery dates are estimates only.
b) Any goods dispatched in error shall be returned in good condition to the Company by the Customer at which time the Company shall credit the Customer in full.
c) The Customer shall advise the Company of any non-delivery of whole or part of the consignment within 3 days of the date of delivery.
d) If the Customer does not return the Goods within seven days they shall have been deemed to have accepted the Goods. Where any Goods are returned to the Company in accordance with the time limit specified in this clause 4, the Goods returned must be accompanied by a note to explain the reason for return for consideration by the Company.
e) All deliveries shall be made to the address specified at the time of order. If for any reason the Customer fails to accept the Goods at the address or date specified by the Company then the Company reserves the right to (i) store the Goods, at the Customer’s sole expense, until such time that the Goods are either collected or delivered or (ii) (at the Company’s sole discretion) dispose of the Goods.
f ) The return of correctly dispatched Goods of saleable quality shall be subjected to a 10% restocking charge plus any delivery charges. The minimum restocking charge is £10.00 plus any delivery charges.
g) Orders for non-stocked, special or custom-built assemblies cannot be terminated by the Customer once the order has been accepted by the Company.
h) Subject to the provision of clause 6, the Customer shall not be entitled to terminate the Contract or reject the Goods by reason of any minor defects on quality, number, size, colour or finish of the Goods.
i) Where deliveries are by instalments, any defects found in one instalment delivered shall not entitle the Customer to reject future instalments.
j) Where part deliveries are agreed with the Customer, additional delivery charges will be made by the Company for all additional deliveries.